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About 511

511 Overview

511 is a free phone and web service that consolidates San Diego’s regional transportation information into a one-stop resource. 511 provides up-to-the minute information on traffic conditions, incidents and driving times, schedule, route and fare information for public transportation, carpool and vanpool referrals, bicycling information, and more. The automated 511 service is available 24 hours a day, 7 days a week. Visit the 511 Phone Overview webpage to find operator hours for public transportation and other services.

511 is led by SANDAG and managed by a partnership of public agencies: the California Highway Patrol (CHP), California Department of Transportation (Caltrans), Metropolitan Transit System (MTS), and North County Transit District (NCTD).

511 Coverage Area

The 511 phone service is available throughout San Diego County by calling 511, or by dialing
1-855-GO-SD-511 (1-855-467-3511).

511 Accessibility

SANDAG is committed to servicing those with disabilities and particular needs. The 511 phone service and websites were reviewed by accessibility consultants and an advisory committee. Both services were enhanced following professional recommendations. Phone users who are hearing impaired can call 711, the national three-digit number for access to the Telecommunication Relay Services (TRS), to access 511 hearing impaired services.

You also can use the touch-tone system offered by 511. To access the touch-tone function on 511, press zero at each menu to hear the options and corresponding touch-tone commands.

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Brought to you by SANDAG and the San Diego Area Transportation Partners
©2013 SANDAG
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