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Reloading your Compass Card? Here's how.
- please allow three business days
for your new pass to be activated.
Ticket Vending Machines at
cash, credit, or debit.
MTS Transit Store, NCTD Customer
Service Centers, or select community outlets
Call 511 and say “Compass” to speak
to a customer service center representative.
You can reload using a credit or debit card.
Albertsons and select Vons stores - daily from 8 a.m. - 8 p.m.;
store locator map
Pass By Mail order form
- print and
mail with a check or money order.
Tips to Make Reloading Fast & Easy!
Set up automatic reload at 511 with your
credit or debit card and your Compass
Card card will always be ready when
Reloading during the middle of the month
(15th to 20th) helps you avoid the lines
All types of Regional day passes (1, 2, 3,
4, 14, and 30-Day) can be reloaded at all
MTS Trolley ticket vending machines,
the MTS Transit Store, and at Albertsons.
Except for the 1-Day Pass, all other day
passes can be reloaded at NCTD
Customer Service Centers. 14 and 30-Day
Regional Passes also can be reloaded at
SPRINTER ticket vending machines.
Regional 1-Day ($5) also can be reloaded
on MTS buses.
Monthly, 30-Day, 14-Day, and 4-Day
Passes can be reloaded online, or call 511
and say “Compass” to speak to a customer
service center representative.
You can load up to two identical passes on
a Compass Card. To avoid double-paying,
do not load different passes until your first
pass has expired.
To convert from a monthly pass to a
30-Day Pass, or vice versa, call 511 and say
“Compass” to speak to a customer service
center representative. This conversion can
only be done through a Compass Card
customer service center representative.